Our Team

Collectively we have over 85 years experience in the property and finance industry and it is for this reason that we believe you should look no further for your professional support in the property industry.

Freya

Director

Freya Bates is our Director and has overseen the expansion of our business from Giraffe Lets to Giraffe Residential. As a management graduate, Freya brings over 20 years of management and finance experience to her role. As well as the general oversight, Freya also oversees the handling of all our clients money. She is thoroughly committed to the principle of treating our clients fairly and paying people promptly. 

 

Babs

Business Development Director 

Our Business Development Director Babs Peters joined the business in a consultancy capacity in 2011 before her position became permanent in 2012.  Babs is a Landlord herself and has a wealth of experience in the property industry helping her to understand our clients needs and dealing with our client relationships. Prior to working at Giraffe HQ Babs spent several years in the money management and collection business which gives her a unique insight into how best to approach each tenancy and how to solve problems when they arise. 

 

Victoria

Head of New Business

Victoria Murray joined the business in 2014 as an Apprentice and has quickly established herself as an important member of our team, now in the role of Head of New Business assisting our clients with Property Sourcing, Tenant Finding and Sales Process.  Victoria is professional, pro active and efficient with IT and emails which helps ensure that any lead or enquiry is followed up quickly.  In December 2022 Victoria was promoted to Head of New Business in recognition of Victoria's fantastic work during her time in the business.  Victoria is ARLA L3 qualified and is also studying towards ARLA L4.

 

Christine

Head of Lettings & Management

Christine Newton joined our team in 2019 as a Senior Lettings Officer with over 25 years experience in the business, bringing her in-depth knowledge and expertise to Giraffe HQ. Christine is efficient and hardworking in her approach to ensure both Landlords and Tenants are provided with the best quality service.  In December 2022 Christine was promoted to Head of Lettings & Management following the significant growth of the business which has necessitated creating a specific lettings and management team. This also means that Christine now works alongside Freya to ensure that clients are treated fairly and paid promptly. Christine also oversees sending our Landlords their end of year statements which make the process of submitting your Tax return a little easier! Christine is ARLA L3 qualified.

 

Edith

Sales and Lettings Negotiator

Edith joined the Giraffe Residential team in 2022 and has quickly become a highly valued member. Working alongside Christine and Rachel, she helps to facilitate the lettings process by ensuring property checks are completed, maintenance issues are promptly addressed, and day-to-day enquiries are efficiently managed. Her strong work ethic and keen attention to detail enable her to consistently deliver the highest standard of service to our clients. 

Rachel

Sales and Lettings Negotiator

Rachel joined our team at the beginning of 2024 as our Sales and Lettings Negotiator. With a strong background in hospitality and customer service, she brings a wealth of experience in supporting clients. From coordinating with landlords to maintaining open communication with tenants, Rachel ensures that everything runs smoothly across all properties!